Frequently Asked Questions
Answers to your questions about our translation services in Canada
Have questions about our certified translation services? Check our FAQ for quick answers to the most common questions.
What is a certified translation?
A certified translation is an official translation accompanied by a signed attestation from a licensed translator (OTTIAQ or ATIO). It is required for official documents such as immigration files, diplomas, birth certificates, etc.
How much does a certified translation cost?
Rates vary depending on language combination and document complexity. Generally, expect between $30 and $50 per page for standard certified translation. Contact us for a free and accurate quote.
What is the turnaround time?
For standard certified translation, turnaround time is typically 2 to 5 business days. Express service (24-48h) is available upon request with additional fees.
Are your translations accepted by IRCC?
Yes, all our certified translations comply with Immigration, Refugees and Citizenship Canada (IRCC) requirements. Our translators are members of recognized professional associations (OTTIAQ/ATIO).
What languages do you translate?
We specialize in Asian languages (Mandarin, Japanese, Korean, Vietnamese, Thai, etc.), European languages (Spanish, German, Italian, Russian, etc.) and Middle Eastern languages (Arabic, Hebrew, Turkish, Persian, etc.).
Do I need to send the original document?
No, a clear digital copy (scan or high-resolution photo) is sufficient in most cases. For certain official documents, we may request the original for verification.
How can I pay?
We accept payments by Interac transfer, credit card, and bank transfer. Payment is generally required before final delivery.
Do you offer rush translation services?
Yes, we offer express service for urgent translations (24-48h). Contact us to check availability and rates.
Can I get a certified paper copy?
Yes, we can provide a certified paper copy with original seal and signature. The certified PDF version is generally sufficient for most procedures.
What if my document is rejected?
If your certified translation is rejected for a reason related to our work, we will revise it free of charge. We guarantee our translations comply with professional standards.