Language compliance

Official Languages: What Binds You as a Federal Supplier

What the Official Languages Act imposes on companies bidding for or delivering to a federal institution: service to the public in both languages, bilingual documents, contractual clauses.

What does the law require?

The Official Languages Act binds federal institutions, but it reaches you by contract: a third party delivering a service to the public on an institution's behalf must deliver it in both official languages. The obligation arises from the contract's language clause, and it outlives the award.

Who is covered

What the obligation covers

Documents affected

Tender responses and bid documents
Public-facing material: forms, notices, instructions, signage
Websites, applications and online content of the delivered service
Training and support documentation given to users
Reports and deliverables the institution will publish

What happens if you fall short

The real exposure is not a fine, it is the contract itself: an unmet language clause is a contractual breach, with the holdbacks, at-your-cost remediation and knock-on effects on future bids that follow. A complaint to the Commissioner adds a public investigation the institution would rather have avoided — and it will remember where it came from.

Frequently asked questions

Does it apply if I never face the public?

If your deliverable is neither public-facing nor published by the institution, the language clause is often lighter. But the clause decides, not the nature of your business: we ask to see it before quoting.

Do I have to translate my bid itself?

Not as a rule: a federal institution accepts a bid in either official language. What must be bilingual is what you will deliver, where the contract says so.

Are my subcontractors covered?

Yes, if you hand them part of the service the clause covers. The institution deals only with you; you therefore answer for the French version of what your subcontractor produces.

Can you hold a simultaneous publication date?

Yes, by working on drafts rather than waiting for final text. That is the only way to publish both versions the same day without compressing the review.

Find out what applies to you

Send us your documents: we tell you what is an obligation and what is not, before quoting anything. Quote Quote in 1 business hour.

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Other compliance regimes

See also our sector page: Public sector.

Last regulatory review: July 27, 2026. Provided for information only. This is not legal advice. Consult legal counsel for your own situation.