Translation for the Insurance Sector
Translation of policies, endorsements, loss notices, adjuster reports and disability medical files for Canadian insurers and brokers. Terminology that stays stable from one file to the next.
What does Asiatis translate for insurance?
Asiatis translates what insurance produces and receives: policies and endorsements, loss notices, adjuster reports, correspondence with insureds, and the medical evidence in a disability file. A coverage definition must read identically in both languages, or it opens an interpretation in the insured's favour.
Documents handled
Each document type raises a difficulty of its own — and that is what decides how the engagement is organized.
Policy wordings and general conditions
Exclusions are read word by word in court: a nuance lost in translation becomes coverage the insurer never granted.
Endorsements and certificates
Short, highly repetitive texts where consistency matters far more than style.
Loss notices and insured correspondence
Written by the insured, often by hand, in non-technical language that must be carried over rather than tidied up.
Adjuster reports
A mix of factual findings, construction or automotive vocabulary, and an opinion on causation.
Disability medical files
Health information: restricted handling, and clinical precision ahead of readability.
Underwriting documents and risk questionnaires
A mistranslated question taints the insured's declaration and undermines every decision resting on it.
Industry vocabulary
A few terms where the calque is expensive. They enter the account glossary on the first engagement.
- Garantie
- Means "coverage" here, not "warranty". The calque is the single most common error in policies translated from English.
- Franchise
- Means "deductible". No relation to a commercial franchise.
- Sinistre
- Covers both "claim" and "loss"; French uses one word where English separates the demand from the event.
- Subrogation
- The same word in both languages, but the mechanism differs between Quebec civil law and common law.
Applicable regulatory requirements
What makes translation mandatory in this sector, and under whose authority. We tell you what applies to your situation before the quote, not after the invoice.
Autorité des marchés financiers (AMF)
Insurers operating in Quebec provide client documents in French, including the policy and the summary of coverage.
Official source: Autorité des marchés financiers (Quebec)Charter of the French Language (Bill 96)
An insurance contract is a contract of adhesion: its French version is provided before the insured can opt for English.
Official source: Charter of the French Language (CQLR c. C-11) — LégisQuébecOffice of the Superintendent of Financial Institutions (OSFI)
Federally chartered insurers are held to bilingualism in their regulatory communications.
Official source: Office of the Superintendent of Financial InstitutionsProvincial health information legislation
Medical evidence in a disability file falls under a regime distinct from ordinary personal information.
Official source: Quebec LSSSS (CQLR c. S-4.2) and Ontario PHIPA
Last regulatory review: July 27, 2026. Provided for information only. This is not legal advice. Consult legal counsel for your own situation.
Most requested language pairs
Standard translation rates per word. Certified translation is billed differently and delivered in 2 to 3 business days.
| Language pair | Standard rate per word |
|---|---|
| English ↔ French (Quebec/Canada) | $0.17 – $0.19/word |
| English ↔ Punjabi | $0.20 – $0.22/word |
| English ↔ Tagalog | $0.19 – $0.21/word |
The full grid is on the pricing page.
A representative engagement
Product line rewording
An insurer revises its policy wordings across an entire product line. The texts overlap heavily: one exclusion definition recurs in eight contracts. The engagement starts by extracting those shared clauses, translating them once, having legal sign off, then locking them into the memory. Subsequent contracts contribute only their real differences, and a divergence between two products can no longer be introduced by accident.
Sector questions
Do you translate disability medical files?
Yes, on a restricted circuit: the file never leaves secure storage, and only the assigned translator sees it. Health evidence is held to a stricter regime than the rest of a claim file.
What do you do with illegible handwritten statements?
We flag the uncertain passage rather than guess. An insured's statement is evidence; filling a gap with a plausible reading would distort the file.
How do you ensure an exclusion reads the same in both languages?
Recurring clauses are translated once, approved, then enforced across every later contract by the memory. A translator cannot reword an exclusion that has already been signed off.
Do you work for brokers as well as insurers?
Yes. The needs differ: a broker mostly translates client-facing documents and quotes, an insurer mostly contract wordings and claim files.
A project in this sector?
Send us your documents and your deadlines. You get a quote Quote in 1 business hour, spelling out what is a regulatory obligation and what is not.
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